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309.689.8355

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Why choose us?

Family Owned Technology Practice

Dr. Know PC Medic is the leader in on-site, carry-in and remote computer repair in Central Illinois.  We are a locally owned family business totally dedicated to thrilling clients.  Our technicians are certified, background investigated, and drug tested to ensure our clients are protected.

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Office Visits

Computer Repair Office VIsits

Computer Doctor who makes Office Visits

We have a vast range of products and services designed with the small to medium-sized business operator in mind. Our certified Personal Computer Malfunction Diagnosticians (P.C.M.D.) will provide your business with fast and reliable solutions and support. Dr. Know PC Medic™ will provide you with:


  • Server Installation and Support
  • New Software Roll-outs
  • New Hardware Roll-outs
  • Project Management
  • Quality Technicians
  • Real Time Progress Details
  • Remote Support
  • Anti-virus and Internet Security Solutions
  • Data Backup and Recovery
  • Website Design and Hosting
  • Technology Consulting
  • Troubleshoot and Repair
  • Network Monitoring and Management
  • Onsite and Remote Back-up and Recovery
  • Network Security and Administration
  • Shared Internet Office Solutions
  • Email Server Support
  • Mobile Device Support
  • Office Relocation and Set-up
  • Microsoft Applications and QuickBooks Training

We also provide Dr. Know Primary Care™ and Dr. Know Total Care™ Managed Service Solutions including:

  • Remote User Desktop Support
  • Server Management
  • Onsite and Remote Back-up and Recovery
  • Email Server Support
  • QuickBooks Server Support
  • Vertical Application Support
  • Audio-Visual Support Services
  • VoIP and Videoconferencing Support