Why choose us?

Family Owned Technology Practice

Dr. Know PC Medic is the leader in on-site, carry-in and remote computer repair in Central Illinois.  We are a locally owned family business totally dedicated to thrilling clients.  Our technicians are certified, background investigated, and drug tested to ensure our clients are protected.

View details

Small Business

Dr. Know PC Medic™ is a leader in providing best-in-class computer solutions for Small Business. Our products, services and solutions will provide your organization with a single-source solution for all of your information technology and communications needs in an efficient, cost effective and professional manner.

Dr. Know PC Medic™ services include sales of new computer and networking equipment, service and support of business computer systems, 24 Hour Emergency Response, on-site P.C.M.D.’s, website design and hosting packages, internet and email solutions, website optimization, Google Adwords, maintenance agreements and many other IT services.

Our Personal Computer Malfunction Diagnosticians or P.C.M.D.’s are trained to perform any computer repair both remotely or on-site. Dr. Know PC Medic™ maintains a vast library of Owner, User, and Technical Manuals for most any computer make or model and for any computer peripheral including, but not limited to, monitors, printers, scanners, external hard drives, keyboards and mice.

Even if you’ve lost your original manual, we have it! In most remote repair cases our clients have the option of being absent during the repair, free to run errands or remain at work, to electronically observe and, in many cases, interact with our P.C.M.D.’s. Please read the specific repair description to identify your repair options. If you don’t see a particular repair option, ask us!

  • Diagnosing & Repairing Hardware Failures
  • Custom Built Systems and ServersCall 1.877.MY.DRKNOW or 1.877.693.7566
  • E-Mail Configuration
  • File and Printer Sharing
  • Installing & Upgrading Hardware
  • Virus Removal & Protection
  • Adding Devices to Networks
  • Server and Workstation Back-ups
  • Computer Training
  • Data Recovery
  • Data Transfers
  • Configuring Internet Connections between Internet Service Providers
  • New Computer/Software Installation and Configuration
  • Operating System Repairs
  • Password Recovery