Dr. Know PC Medic remote support technicians are experienced in both stand-alone computers and networking systems. Whether you are looking to add new workstations or you want to share a printer or other peripheral on your existing network, we can help.
Our vast range of remote services include software installation and upgrades, PC tune-ups and complete system optimization, virus removal and much more.
Your confidentiality is our first priority. Using our secure and encrypted remote computer software eliminates the time consumed with waiting for an on-site technician or bringing your system into the clinic. Most importantly, If we are unable to fix your problem remotely…110% of the fees for the remote session will be applied toward on-site or carry-in repair. That’s right we said 110% of the fee’s go toward the final repair.
To schedule remote service, simply give us a call at 309.689.8355 or 877.693.7566.