Dr. Know PC Medic™ provides on-site computer, network, telephone system, and videoconferencing system maintenance for small to medium-sized businesses. Whether you need computer help, network repair or small business telephone programming or system repairs, Dr. Know PC Medic™ is the best choice among computer repair on-site companies. We provide a single contract to ensure the fundamental support you need to maintain your IT equipment and provide maximum availability for all your equipment. Typical products covered include:
While on-site Break/Fix Service agreements remove many of the potential problems of managing IT and business equipment, they are particularly useful for these scenarios:
Dr. Know PC Medic™ offers Unlimited On-site and Online Remote Support Solutions. Unlimited Online Support Plans may be combined with Pay-As-You-Go On-site Services or select a combined unlimited plan for maximum support. We offer per incident support as well as annual contracts and multi-year warranties regardless of where you purchase your equipment. |
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Windows OS Remote Support Service Plans | ||
1 Year – Unlimited Secure Remote Support | $155.00 | |
2 Year – Unlimited Secure Remote Support | $199.95 | |
Pay-As-You-Go – Secure Remote Support | $75.00 hr. | |
Windows OS On-site & Remote Support Service Plans | ||
1 Year – Unlimited On-site & Secure Remote Support | $449.95 | |
2 Year – Unlimited On-site & Secure Remote Support | $699.95 |
| Small & Medium Business (SMB) Service Plans Our Network Support Services allow your company to focus on your business objectives by providing relief from the challenges of day-to-day IT functions. From server maintenance to providing support for your end-users, we can handle all of your IT needs. We support all Microsoft Operating Systems and Windows Server 2003 and 2008 versions. All plans require a system baseline: $129.95 Servers / $49.95 Clients |
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Server Only Maintenance Plans and Pricing | ||
Small Business Server Critical Care™ Maintenance Plan | $129.95 mo. | |
Small Business Server Primary Care™ Maintenance Plan | $199.95 mo. | |
Small Business Server Primary Care™ Plus Maintenance Plan | $299.95 mo. | |
Dr. Know PC Medic – PCMD™ SMB IT Department Plan | ||
1 Server (2003/2008) and 5 Clients (XP/Vista or Windows 7) | $550.95 mo. | |
1 Server (2003/2008) and 10 Clients (XP/Vista or Windows 7) | $750.95 mo. | |
1 Server (2003/2008) and 15 Clients (XP/Vista or Windows 7) | $1,150.95 mo. | |
2 Servers (2003/2008) and 20 Clients (XP/Vista or Windows 7) | $1,550.95 mo. | |
2 Servers (2003/2008) and 25 Clients (XP/Vista or Windows 7) | $1,950.95 mo. | |
3 Servers (2003/2008) and 30-50 Clients (XP/Vista or Windows 7) | $3,450.95 mo | |
Additional (2003/2008) Server on any SMB IT Plan Between Bands | $199.95 mo. | |
Each Additional Client – Between Bands Only | $35.95 mo. |
Dr. Know PC Medic™ provides you with an affordable way to maximize the business value of your network for the fraction of the cost of having an in-house IT staff. This results in your organization benefiting from:
All of the prices shown above are based on a Windows Operating System (OS). All prices are for a single system. Additional system support can be purchased at a discounted price. All Plans Require a System Baseline – $79.95. These plans are for Operating System support and Microsoft Applications only. They do not cover any hardware replacement which can be purchased on a time and materials basis in conjunction with your plan. Contact us today to learn more about the advantages offered through our computer help and on site network repair services. Just give us a call at 1.877.693.7566 (1.877.MY.DRKNOW) or drop us a note with the form below. | |
