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Dr. Know PC Medic™ provides on-site computer, network, telephone system, and videoconferencing system maintenance for small to medium-sized businesses. Whether you need computer help, network repair or small business telephone programming or system repairs, Dr. Know PC Medic™ is the best choice among computer repair on-site companies. We provide a single contract to ensure the fundamental support you need to maintain your IT equipment and provide maximum availability for all your equipment. Typical products covered include:
While on-site Break/Fix Service agreements remove many of the potential problems of managing IT and business equipment, they are particularly useful for these scenarios:
Dr. Know PC Medic™ offers Unlimited On-site and Online Remote Support Solutions. Unlimited Online Support Plans may be combined with Pay-As-You-Go On-site Services or select a combined unlimited plan for maximum support. We offer per incident support as well as annual contracts and multi-year warranties regardless of where you purchase your equipment. |
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Windows OS Remote Support Service Plans |
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1 Year – Unlimited Secure Remote Support |
$252.00 |
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2 Year – Unlimited Secure Remote Support |
$360.00 |
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Pay-As-You-Go – Secure Remote Support |
$75.00 hr. |
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Windows OS On-site & Remote Support Service Plans |
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1 Year – Unlimited On-site & Secure Remote Support |
$528.00 |
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2 Year – Unlimited On-site & Secure Remote Support |
$888.00 |
| Small & Medium Business (SMB) Service Plans: Our Network Support Services allow your company to focus on your business objectives by providing relief from the challenges of day-to-day IT functions. From server maintenance to providing support for your end-users, we can handle all of your IT needs. We support all Microsoft Operating Systems and Windows Server 2003 and 2008 versions. All plans require a system baseline: $129.95 Servers / $79.95 Clients |
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Server Only Maintenance Plans and Pricing |
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Small Business Server Critical Care™ Maintenance Plan |
$175.00 mo. |
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Small Business Server Primary Care™ Maintenance Plan |
$225.00 mo. |
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Small Business Server Primary Care™ Plus Maintenance Plan |
$300.00 mo. |
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Dr. Know PC Medic – PCMD™ SMB IT Department Plan |
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1 Server (2003/2008) and 5 Clients (XP/Vista or Windows 7) |
$645.00 mo. |
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1 Server (2003/2008) and 10 Clients (XP/Vista or Windows 7) |
$845.00 mo. |
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1 Server (2003/2008) and 15 Clients (XP/Vista or Windows 7) |
$1,025.00 mo. |
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2 Servers (2003/2008) and 20 Clients (XP/Vista or Windows 7) |
$1,455.00 mo. |
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2 Servers (2003/2008) and 25 Clients (XP/Vista or Windows 7) |
$1,585.00 mo. |
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3 Servers (2003/2008) and 30 Clients (XP/Vista or Windows 7) |
$1,970.00 mo |
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Additional (2003/2008) Server on any SMB IT Plan Between Bands |
$275.00 mo. |
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Each Additional Client – Between Bands Only |
$44.00 mo. |
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Add – Remote Monitoring to Any Server/Workstation |
$75.00 mo. |
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Dr. Know PC Medic™ provides you with an affordable way to maximize the business value of your network for a fraction of the cost of having an in-house IT staff. This results in your organization benefiting from:
All of the prices shown above are based on a Windows Operating System (OS). All prices are for a single system. Additional system support may be purchased at a discounted price. All Plans Require a System Baseline – $129.95 Servers / $79.95 Clients. These plans are for Operating System support and Microsoft Applications only. They do not cover any hardware replacement which can be purchased on a time and materials basis in conjunction with your plan. Contact us today to learn more about the advantages offered through our computer help and on-site network repair services. Just give us a call at 1.877.693.7566 (1.877.MY.DRKNOW) or drop us a note with the form below. |
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Ready to Schedule Service? Simply click on the REQUEST SERVICE button below or give us a call at 1.877.MY.DRKNOW (1.877.693.7566)   |
