Schedule Service

309.689.8355

Social

  • 1-Request Service
  • 2-Client Portal
  • 3-Follow us on Facebook
  • 4-Follow us on Twitter
  • 5-Technology Blog

About

About Dr. Know PC Medic

Dr. Know PC Medic™ provides highly skilled Personal Computer Malfunction Diagnosticians™ or P.C.M.D.’s™ who specialize in caring for personal computers, networks and other technology solutions. Our Computer Trauma Units™ are equipped with all of the essential parts and equipment to repair systems on-site. We serve residential clients and small to medium business enterprises by providing quick and reliable technology care solutions 24 x 7 x 365. Our P.C.M.D.’s are credentialed by CompTIA as Certified Information Technology (IT) Professionals with the A+ Certification. Most of our technicians carry additional certifications from CompTIA, Microsoft, CISCO, Adobe, QuickBooks and other certifying authorities. Dr. Know PC Medic™ provides the highest level of computer, network and technology services including:

  • New Computer and Peripheral Installations
  • Wired and Wireless Network Installation and Support
  • System Troubleshooting and Repair
  • Virus and Spyware Removal
  • Local and Off Premise Backup Solutions
  • Data and Hard-Drive Recovery
  • Personalized One-On-One Training
  • Support for Connected Devices (MP3 Players, iPods, PDA’s and Blackberries)

Please be sure to ask one of our P.C.M.D. Technicians about our Dr. Know Primary Care™ and Dr. Know Total Care™ Network Support Plans.

chamberlogoAssociation of Computer Repair Business OwnersService-Disabled Veteran-Owned Small BusinessCompTIA Member

Testimonials

  • Very pleased with the fix on my PC! Like new! Will return with any other problems in the future. Believe I got very good value for the cost of the repair.

    M. Monge, Roanoke, IL

  • My computer is running beautifully now thanks to your technician’s expertise in getting rid of the internet garbage files. He was great to work with and explained to me a lot about this computer. Thanks.

    K. Hoffman, Peoria, IL

  • You’re the Bomb. Thank you so much. My computer is running great. You were very thorough. I’m sure you have saved me money in the long run by getting rid of all the programs I’ve wasted money on. I’ll definitely call again:)

    Deanna Gabbert, Peoria, IL

  • Totally happy with the service provided. I would gladly recommend Dr. Know without hesitation, and have already done so!

    J. Wilhelm, Peoria, IL

  • Thorough and professional!

    N. Derrickson, Peoria, IL